Welcome to Our Help Site

• Are my details secure?
• Are there quicker shipping options?
• Are you Buy2fix Ltd and dissolved?
• Can I collect or pick it up from your address?
• Do you do custom branding or logo?
• Do you have stock?
• Do you offer Cash on Delivery COD?

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• Which credit or bank cards can I pay with?

• Do you keep my credit card details?

• My order is shipped. How do I go about exchanging an order for the correct item?
• What happens if I'm not happy with the product I receive?

• Do you ship to my country?
• Do you ship to PO Boxes?
• How can I change the tracking details to english? (17track)
• How long will my order take to arrive?
• How will I know when my order has been shipped?
• I have waited the estimated time. Where is my order?
• What are the shipping costs?

See all articles in Shipping & Delivery →