Payment

• Can I buy a gift card or voucher for Buy2fix?

  Yes, digital gift cards are available on our website.

• Can I change the payment method after placing an order?

  Once payment is processed, we can’t change the method. If you need to use a different payment, cancel and reorder if the item hasn’t shipped.

• Can I get a credit or store voucher instead of a refund?

  Yes, if you prefer store credit, let us know when requesting a return or refund.

• Can I split payment between two cards?

  Our system only allows one payment method per order. You may purchase vouchers or gift cards to combine payments.

• I was charged twice for my order. What should I do?

  Send us proof of the double charge (e.g., bank statement) and your order number. We’ll investigate and refund any duplicate payment.

• Which credit or bank cards can I pay with?

  American Express, Discover Card, Visa and Mastercard credit or cheque cards or debit cards (from both local and international buyers) can be used.