Shipping & Delivery
-
Can I change my shipping address after ordering?
If your order hasn’t shipped, contact us immediately to update your address. If shipped, we can’t change the address, but you may be able to redirect with the courier. -
Can I request a specific delivery time slot?
We can’t guarantee specific time slots. -
Yes, we ship to most countries. International orders may be subject to customs duties and longer delivery times. Contact us for details.
-
Yes. We ship to anywhere on the planet.
-
No, we do not ship to PO boxes.
-
Do you ship to PO boxes or military addresses?
Some couriers do, others do not. Please contact us with your address before ordering to confirm. -
How can I change the tracking details to english? (17track)
On 17track, you can click on language (in the bottom right corner) to change to the target language. BING or GOOGLE will translate the tracking information. You can also check or uncheck to translate or cancel the translation. -
How do I get an update on my shipment’s status?
Use the tracking number from your shipping confirmation email. For further updates or concerns, contact us with your order number. -
How long will my order take to arrive?
Shipping and Delivery Information Welcome to Buy2fix! We are committed to providing you with the best shopping experience. Below you will find detailed information about our shipping and delivery processes. Delivery Time The total delivery time for your order consists of two main components: h... -
Shipping costs are calculated at checkout based on your location and order size. For specific rates, add items to your cart and proceed to checkout.
-
How will I know when my order has been shipped?
Order Processing and Shipping Information Welcome to Buy2fix! We are committed to providing you with the best shopping experience. Below, you will find detailed information about our order processing and shipping procedures. Order Confirmation Once you place an order on our website buy2fix.co.... -
I have waited the estimated time. Where is my order?
Shipping and Delivery Information Welcome to Buy2fix! We understand that waiting for your order can be an anxious time, and we want to provide you with all the information you need regarding the shipping and delivery of your purchase. Below, you'll find answers to common questions about our ship... -
My order hasn’t arrived. What should I do?
Please check your tracking link for the latest status. If your order is outside the estimated delivery window (typically 5–10 working days) or tracking hasn’t updated, contact us with your order number. If the parcel is confirmed lost or stolen, we will issue a full refund or send a replacement. -
My order is marked as delivered, but I didn’t receive it.
Check with neighbors or your local post office, as parcels are sometimes left with them. If you still can’t locate it, contact us with your order number and tracking details. We will investigate and, if necessary, process a refund or replacement. -
My order was partially delivered. Where are the missing items?
Some orders ship in multiple parcels. Check your tracking emails for additional tracking numbers. If items are still missing after all parcels arrive, contact us. -
Delivery fee is FREE for all UK orders.
-
What happens if the item I ordered is out of stock?
If an item goes out of stock after your order, we’ll notify you and offer a full refund or the option to wait for restock. -
What if my order hasn't arrived after 10 working days?
Shipping and Delivery Information Welcome to Buy2fix! We understand that receiving your order promptly and in good condition is crucial. This article provides detailed information about our shipping times, potential delays, and what to do if your order is lost or stolen. Shipping Times Once yo...