I have waited the estimated time. Where is my order?

Shipping and Delivery Information

Welcome to Buy2fix! We understand that waiting for your order can be an anxious time, and we want to provide you with all the information you need regarding the shipping and delivery of your purchase. Below, you'll find answers to common questions about our shipping process.

Transit Time

Firstly, please note that the transit time for your order is typically between 5 - 10 working days, which translates to 1 to 2 weeks from the time your item was shipped.

Delays in Shipment

If 3 weeks have passed since your item was shipped, please be aware that delays can occur and may be beyond our control. We apologize for any inconvenience this may cause. In most cases, the shipment may be delayed in customs but it is still in transit to you.

Tracking Your Order

You can track your order using the tracking number provided in your shipping confirmation email. If your order tracking status indicates that your package is Lost or Stolen, please contact us immediately. We will issue a full refund for any lost or stolen items.

Contact Us

If you have any questions or concerns about your order, please don't hesitate to reach out to our customer service team. We are here to help and ensure your experience with Buy2fix is a positive one.

Thank You

Thank you for your patience and understanding. We appreciate your business and look forward to serving you again.

For more information, visit our store.


Buy2fix Team

Jul 19, 2024

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