Buy2fix Return and Exchange Policy

Welcome to Buy2fix! We value your satisfaction and strive to provide the best shopping experience. Below, you'll find detailed information about our return, refund, and exchange policies.

Return and Exchange Options

At Buy2fix, we offer three main options for returns:

1. Store Credit
2. Refund
3. Exchange

Conditions for Returns and Exchanges

To ensure a smooth return or exchange process, please adhere to the following conditions:

• Return/Exchange Window: You have 7 days from the date of receipt to return or exchange items.
• Item Condition: Items must be unworn or unused, with tags, and in their original packaging. This policy does not apply to fragrances.
• Exclusions: We cannot accept returns on sale items or gift cards.

Warranty Repair for Defective Items

If any of your purchases are defective, you are entitled to a warranty repair, provided it has been no more than 1 year since the receipt of the item.

How to Initiate a Return or Exchange

To initiate a return or exchange, please visit our store at buy2fix.co.uk and follow the instructions provided in our returns section.

Contact Us

If you have any questions or need further assistance, feel free to contact our customer service team. We're here to help!

Thank you for shopping with Buy2fix!

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For more information, visit our website.